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You can request a full withdrawal from your Professionally Managed Account (PMA) at any time by completing a Withdrawal Request online.
Please keep in mind that this will result in the complete closure of your PMA.
If you wish to leave your account open, please review the helpful article linked below that advises how to make a partial withdrawal from your account.
If you choose to proceed with an account closure, please follow the following steps:
To close an account:
On the Dashboard (1 below), select More on the left sidebar, then Withdrawal
Select Withdrawal Request
Select Close Account Tick Box (4 below)
Submit and Verify Request (Email or SMS)
The holdings will be sold down, and when the transactions settle, the funds will be transferred to the bank account we have on file (see I need to change my bank account in the Help Centre).
Please allow up to five business days to receive the funds.
Please note that account closures are final however you can reapply if you wish to open a PMA account in the future.
Please note that there are no "exit fees" charged by InvestSMART to close your PMA but brokerage costs incurred to liquidate your holdings will apply.
How long does it take?
4-5 business days.
Check bank account
If you have changed bank accounts but failed to update us, you will need to update your details to allow us to return your funds to you.
You can check or change your nominated bank account under Bank Account Details
Please click the link below to access information on steps to take to begin this process.
You will receive any additional income due to you after the underlying holding has paid it, and you will also receive the consolidated annual tax statement via email when available.